Homelessness Support Worker

Welcome to Lutheran Care. We are an energetic, forward thinking and values driven not for profit organisation, providing support to people who need it most.

Our organisation offers a wide range of programs and services and we support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and disability support. Current programs include Homelessness and Housing, Community Connections, Community Hubs, Community Visitors Scheme, Elcies Disability Care, Emergency Relief, Financial Counselling, Family Support and Education and Foster Care. Through innovative approaches, we strive to enhance the well-being of individuals and make a positive impact on their lives.

And this is where you come in!

We are looking for a passionate and dedicated Homelessness Support Worker to provide brief intervention to support individuals / families who are homeless or at risk of homelessness and / or experiencing housing insecurity. The Homelessness Support Worker will work collaboratively with the Centacare Catholic Family Services, Adelaide North Homelessness Alliances (ANWHA) and other support networks, providing case coordination, information and advice, referral services and advocacy that supports best client outcomes.

We are seeking a candidate with extensive expertise in the homelessness sector, equipped with in-depth knowledge and understanding of the challenges faced by individuals experiencing homelessness.

In this role, your objectives will be to:

  • Conduct Intakes and Assessments to determine needs.
  • Communicate effectively to engage and establish rapport with clients to achieve their goals through responsive and timely engagement.
  • Provide high quality, client centred, strengths-based services to clients using a trauma informed and culturally responsive practice approach.
  • Provide homelessness support, ensuring appropriate referrals are allocated for each client which includes support, referral, advice and advocacy.
  • Provide information and support to connect families and individuals with appropriate referral pathways to address issues impacting on secure housing, such as mental illness, substance use, physical health and life skills.


Lutheran Care values all its staff by ensuring they are well supported through paid maternity and paternity leave, an Employee Assistance Program, a free and confidential counselling service, access to internal and external training opportunities, an annual staff conference and professional development days, annual staff/volunteer celebrations and an innovative and caring culture.

Salary Packaging:

We offer a competitive remuneration plus salary packaging. The Australian Taxation Office (ATO) allows Public Benevolent Institutions (PBI), such as Lutheran Care, to offer special tax concessions. Through salary packaging, these concessions allow employees to increase their take-home pay.

To Apply:

For details about Lutheran Care, please browse our website.  You can also check us out on our Lutheran Care Facebook page. To access our Job Description please click on the above link.

For any queries regarding this position, please contact careers@lutherancare.org.au

All applications must include a Cover Letter and current Resume. Only applications submitted via Seek, will be accepted.

This is an exciting opportunity to join a great team environment, within a progressive, customer-focused organisation.

The successful applicant will be required to undergo a NDIS Workers Screening Check, a DHS Working With Children Check, as well as a current Safe Environments for Children & Young People certificate. You must hold a current and unrestricted South Australian Driver’s License and possess a registered roadworthy vehicle available for work use (employees reimbursed for work travel). In addition, the successful applicant will be required to provide evidence of COVID-19 vaccination or a medical exemption.

Lutheran Care is committed to equality, diversity and inclusion. We welcome candidates from all backgrounds and those from culturally diverse communities. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Applications close Sunday Jul 2 2023 at 5.00pm