Counselling

If your individual support requirements fall outside of our scope of practice, you may be referred to another agency or practice. This is to ensure that you receive the most appropriate support to meet your needs.

Counselling is a therapy-based service for Individuals, couples and families that provides an opportunity to share and discuss personal concerns, challenges or goals with a professionally trained counsellor in a private and safe environment.

Counselling can assist with

• Clarifying concerns
• Gaining understanding
• Considering alternatives
• Setting goals
• Implementing strategies

We offer:

• Family and Relationship Services
• Specialised Family Violence Services
• Education and training in domestic and family violence, parenting programs, programs for CALD communities, and community capacity building.
• School Counselling

Lutheran Care has a number of bases from which we offer our services. See below.

Country people are welcome to phone a counsellor to discuss how best to access services.

Counsellors from other counselling agencies of local services may also be able to provide assistance.

Lutheran Care’s counselling services maintain confidentiality except where a mandatory reportable offence (e.g. child abuse) has been disclosed, or where there is a risk of harm
to yourself or another person.

As your counselling will be undertaken by a Family Counsellor, Sections 10A to 10E of the Family Law Act apply. This means that any communication made by you to your Family Counsellor may be confidential and will not be admissible in any Court except in certain extraordinary circumstances.

Lutheran Care participates in Government Information Sharing Guidelines for the benefit of the people it serves for the safety of those who are vulnerable and to avoid duplication of information. Except where legal requirements determine otherwise, participants in our service would provide consent before any information is shared.

Counsellors receive professional supervision to ensure high standards of service are maintained. The supervisor is strictly bound to maintain confidentiality. Names are not disclosed in supervisor/counsellor discussions.

You may access your records on request. Records are not protected against court subpoena.

1800 Respect is the national sexual assault and domestic family violence counselling service. You can call 1800 737 732 24 hours a day, seven days a week for support, counselling and advice. Everything is confidential.