(08) 8269 9333 stateoffice@lutherancare.org.au

Emergency Relief

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Lutheran Care

Emergency Relief

Emergency Relief provides support for low income households who are in an immediate need to overcome an unforeseen situation or crisis.

We help low income households within our local area by providing emergency relief in the form of material assistance (including food, vouchers and bedding/linen), together with community information and/or referrals to other services.

Emergency Relief is available from our Blair Athol, Barossa Valley and Alice Springs offices.

Emergency Relief

What you need to bring with you

We help low income households within our local area by providing emergency relief in the form of material assistance, including:
  • Food
  • Transport and op shop vouchers
  • Bedding/linen
We also offer information about community services and/or referrals to other services. Emergency Relief is available from the following Lutheran Care offices:
  • Blair Athol
  • Barossa Valley
  • Alice Springs
Appointments are made on a first come, first served basis.

To make an appointment, either visit the Lutheran Care office in your area (metropolitan and regional service areas are listed below) or telephone at 9am for a same day appointment (contact details listed below). Please note in most situations Lutheran Care can provide assistance for households up to three times in any 12-month period and once in a Centrelink payment period. This does not automatically restart at the beginning of a calendar or financial year.

It is important to bring the appropriate documentation to the appointment. This includes:
  • a Centrelink Income Statement no more than two weeks old (LC can, with your permission, access an electronic copy)
  • ID with your current address
  • proof of how you have spent your money (receipts) and bills (paid and unpaid)
  • police report (where necessary)
Please note in most situations Lutheran Care can provide assistance for households up to three times in any 12-month period and once in a Centrelink payment period. This does not automatically restart at the beginning of a calendar or financial year.
Emergency Relief

Make a food donation

Our Emergency Relief service accepts donations of food and other goods generously provided by the community at our Blair Athol and Barossa Valley (Nurioopta) sites. We are continually in need of the following items for our Basic Food Packs.

Donate at any of our Emergency Relief sites

Donations of food items will be accepted at the following Emergency Relief locations. Please consult the opening hours as these may differ between the locations.

Blair Athol

309-311 Prospect Rd, Blair Athol SA 5084

Opening hours: 9am-5pm, Monday to Friday.

Barossa Valley

26 Second Street Nuriootpa ,SA 5355

Opening hours: 9am-4:30pm, Monday to Thursday.

"When I was in the process of escaping DV with my children, Emergency Relief from Lutheran care such as food and op shop vouchers were integral in helping us set ourselves up as a family. We will be forever grateful."
Paula
Emergency Relief Client
Get In Touch

How to contact us

To make an appointment, either visit the Lutheran Care office in your area (metropolitan and regional service areas are listed below) or telephone at 9am for a same day appointment (contact details listed below). 

Blair Athol

Metropolitan Services

Emergency Relief Service: Monday - Friday 9.00am - 12.30pm

Blair Athol

309 Prospect Rd Blair Athol SA 5084

Call Us

(08) 8269 9300

Email Us

blairathol@lutherancare.org.au
Alice Springs

Northern Territory Services

Emergency Relief Service: Monday to Friday 9.00am - 12.00pm

Alice Springs

2/21 Gregory Terrace Alice Springs NT 0870

Call Us

(08) 8953 5160

Email Us

alicesprings@lutherancare.org.au
Barossa Valley

Regional SA Services

Emergency Relief Service: By Appointment Only

Nuriootpa

26 Second Street Nuriootpa SA 5355

Call Us

(08) 8562 2688

Email Us

barossa@lutherancare.org.au

Please note in most situations Lutheran Care can provide assistance for households up to three times in any 12-month period and once in a Centrelink payment period. This does not automatically restart at the beginning of a calendar or financial year.

To download a copy of Lutheran Care’s Emergency Relief Directory 2020, click here.