Operations Manager – Central Australia

Welcome to Lutheran Care. We are an energetic, forward thinking and values driven not for profit organisation, providing support to people who need it most.

Our organisation offers a wide range of programs and services and we support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and disability support. Current programs include Homelessness and Housing, Community Connections, Community Hubs, Community Visitors Scheme, Elcies Disability Care, Emergency Relief, Financial Counselling, Family Support and Education and Foster Care. Through innovative approaches, we strive to enhance the well-being of individuals and make a positive impact on their lives.

The Operations Manager, Central Australia in collaboration with the Senior Manager Northern Territory, will provide strategic leadership to the Lutheran Care Northern Territory Team in ensuring that the quality of services delivered are of a high standard and comply with current legislation, accreditation and contractual requirements.

This role will play a crucial part in the development, promotion, and sustainability of existing services while also expanding into new services. The role involves building business partnerships, fostering relationships with key stakeholders, and elevating Lutheran Care’s position, value, and community reach in Central Australia and the Northern Territory.

The position requires you to provide leadership in the development and delivery of community services in order to have the best possible outcomes for the individuals, families and communities who come to us for support.

In Central Australia, our programs include financial capability, financial counselling, emergency relief and other services.

Key Responsibilities will include, but will not be limited to: 

  • Provide leadership, supervision, performance review, development plans, performance management and effective working relationships to direct reports.
  • Recognise and effectively create strong relationships that strengthen the position of the LC brand, services and people in Central Australia.
  • In conjunction with the Senior Manager, liaise with key stakeholders as required to ensure delegated programs achieve program outcomes and Key Performance Indicators.
  • Work collaboratively with stakeholders and community to walk alongside First Nations people to enhance outcomes.
  • Engage positively with First Nations people to deliver culturally appropriate and respectful services.
  • Working with the Senior Manager, review and identify opportunities for service enhancement and expansion using a range of data and information sources.


Lutheran Care values all its staff by ensuring they are well supported through paid maternity and paternity leave, an Employee Assistance Program, a free and confidential counselling service, access to internal and external training opportunities, an annual staff conference and professional development days, annual staff/volunteer celebrations and an innovative and caring culture.

Salary Packaging:

We offer a competitive remuneration plus salary packaging. The Australian Taxation Office (ATO) allows Public Benevolent Institutions (PBI), such as Lutheran Care, to offer special tax concessions. Through salary packaging, these concessions allow employees to increase their take-home pay.

To Apply:

For details about Lutheran Care, please browse our website. You can also check us out on our Lutheran Care Facebook page. To access our Job Description, please click on the above link.

For any queries regarding this position, please contact careers@lutherancare.org.au

All applications must include a Cover Letter and current Resume.

Only applications submitted via Seek, will be accepted. 

This is an exciting opportunity to join a great team environment, within a progressive, customer-focused organisation.

The successful applicant will be required to undergo a NDIS Workers Screening Check, a DHS Working With Children Check, as well as a current Safe Environments for Children & Young People certificate. You must hold a current and unrestricted South Australian Driver’s License and possess a registered roadworthy vehicle available for work use (employees reimbursed for work travel). In addition, the successful applicant will be required to provide evidence of COVID-19 vaccination or a medical exemption

Lutheran Care is committed to equality, diversity and inclusion. We welcome candidates from all backgrounds and those from culturally diverse communities. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Applications close Monday Jun 12 2023 at 5.00pm