Senior Practitioner – Divert 

Welcome to Lutheran Care. We are an energetic, forward thinking and values driven not for profit organisation, providing support to people who need it most.

Our organisation offers a wide range of programs and services and we support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and disability support. Current programs include Homelessness and Housing, Community Connections, Community Hubs, Community Visitors Scheme, Elcies Disability Care, Emergency Relief, Financial Counselling, Family Support and Education and Foster Care. Through innovative approaches, we strive to enhance the well-being of individuals and make a positive impact on their lives.

The Toward Home Alliance in collaboration with the South Australian Housing Authority (SAHA) has identified a need for transformational change in the way services support people affected by homelessness. The Toward Home Alliance strategy focuses on shifting homelessness services from crisis management to early intervention and prevention. We recognise that every position within the Toward Home Alliance has a vital role to play in reducing homelessness.

And this is where you come in!

We have an exciting new opportunity for a Senior Practitioner – Divert to join our Toward Home Homelessness Alliance Team. The Senior Practitioner assumes the crucial role of providing support, advice, and expertise to Divert Case Managers. Collaborating closely with the Operations Manager – Divert, the Senior Practitioner plays a key role in supporting the day-to-day functions of the Divert team, with a focus on assisting clients in achieving their goals and housing outcomes through the application of strength based, culturally responsive, trauma informed, client focused case management and crisis intervention.

Key Responsibilities will include, but will not be limited to: 

  • Support the responsive engagement with clients accessing the LC Toward Home homelessness services
  • Supporting developed case plans through VI SPDAT and client interaction.
  • Assist the team to develop consistent and client centered responses to families and individuals to address presenting issues impacting on secure housing, such as mental illness, substances use, physical health and life skills.
  • Support teams with your comprehensive understanding of the sector and the challenges that are faced by people who are experiencing homelessness.
  • Oversee the delivery of high quality, best practice supports to clients and ensuring service delivery meets standards and guidelines.
  • Manage a small caseload providing client led case management, ensuring appropriate interventions are allocated for each client which includes support, referral, advice and advocacy.

Lutheran Care values all its staff by ensuring they are well supported through paid maternity and paternity leave, an Employee Assistance Program, a free and confidential counselling service, access to internal and external training opportunities, an annual staff conference and professional development days, annual staff/volunteer celebrations and an innovative and caring culture.

Salary Packaging:

We offer a competitive remuneration plus salary packaging. The Australian Taxation Office (ATO) allows Public Benevolent Institutions (PBI), such as Lutheran Care, to offer special tax concessions. Through salary packaging, these concessions allow employees to increase their take-home pay.

To Apply:

For details about Lutheran Care, please browse our website.  You can also check us out on our Lutheran Care Facebook page. To access our Job Description please click on the above link.

For any queries regarding this position, please contact

All applications must include a Cover Letter and current Resume. Only applications submitted Via Seek, will be accepted.

This is an exciting opportunity to join a great team environment, within a progressive, customer-focused organisation.

The successful applicant will be required to undergo a NDIS Workers Screening Check, a DHS Working With Children Check, as well as a current Safe Environments for Children & Young People certificate. You must hold a current and unrestricted South Australian Driver’s License and possess a registered roadworthy vehicle available for work use (employees reimbursed for work travel). In addition, the successful applicant will be required to provide evidence of COVID-19 vaccination or a medical exemption

Lutheran Care is committed to equality, diversity and inclusion. We welcome candidates from all backgrounds and those from culturally diverse communities. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Applications close Sunday Jun 25 2023 at 5.00pm