Team Leader – Family & Community Services

Welcome to Lutheran Care. We are an energetic, forward thinking and values driven faith based not for profit organisation, providing support to people who need it most. Our organisation offers a wide range of programs and services and we support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and disability support. Current programs include Homelessness and Housing, Community Connections, Community Hubs, Community Visitors Scheme, Elcies Disability Care, Emergency Relief, Financial Counselling, Family Support and Education and Foster Care.

Through innovative approaches, we strive to enhance the well-being of individuals and make a positive impact on their lives.

We are looking for a passionate and dynamic Team Leader to join our  Barossa Valley office.

The Team Leader’s primary responsibility is for the coordination of day to day program operations and staff supervision of the Children’s Contact Service as well as provide oversight and staff supervision of a portfolio of services including the Community Connections, Community Partners and the Homelessness support programs.

The role will work in collaboration with the Operations Manager – Family and Community Services to oversee the day to day running of the allocated programs and ensure the needs of those contacting the service are appropriately assessed, and suitable internal or external referrals made.

The role is based in the beautiful Barossa Valley. 

The duties of this role include:

  • Ensure the delivery of high quality, client centered, strengths based services to families, delivered within the nominated model of therapeutic practice, trauma informed case coordination model when supporting clients.
  • Plan and monitor workloads to maintain a high standard of service and service delivery.
  • Lead and oversee the processes that support operational requirements ensuring legislative and contractual requirements are met.
  • Manage internal and external strategic projects to meet objective and timeframes.
  • Identify and develop key strategic and local relationship networks to achieve goals, and improve outcomes for clients and service delivery methods.

Lutheran Care values all its staff by ensuring they are well supported through paid maternity and paternity leave, an Employee Assistance Program, a free and confidential counselling service, access to internal and external training opportunities, an annual staff conference and professional development days, annual staff/volunteer celebrations and an innovative and caring culture.

Salary Packaging:

We offer a competitive remuneration plus salary packaging. The Australian Taxation Office (ATO) allows Public Benevolent Institutions (PBI), such as Lutheran Care, to offer special tax concessions. Through salary packaging, these concessions allow employees to increase their take-home pay.

To Apply:

For details about Lutheran Care, please browse our website.  You can also check us out on our Lutheran Care Facebook page. To access our Job Description please click on the above link.

For any queries regarding this position, please contact

All applications must include a Cover Letter and current Resume. Only applications submitted via Seek, will be accepted.

This is an exciting opportunity to join a great team environment, within a progressive, customer-focused organisation.

The successful applicant will be required to undergo a NDIS Workers Screening Check, a DHS Working With Children Check, as well as a current Safe Environments for Children & Young People certificate. You must hold a current and unrestricted South Australian Driver’s License and possess a registered roadworthy vehicle available for work use (employees reimbursed for work travel). In addition, the successful applicant will be required to provide evidence of COVID-19 vaccination or a medical exemption

Lutheran Care is committed to equality, diversity and inclusion. We welcome candidates from all backgrounds and those from culturally diverse communities. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Applications close Sunday Jul 2 2023 at 5.00pm