Divert Case Manager & Access Workers (Multiple Positions) – Toward Home Homelessness Alliance

Divert Case Manager & Access Workers (Multiple Positions) – Toward Home Homelessness Alliance

Once in a generation project! Working together, giving hope to prevent and end homelessness.

In 2020, The South Australian Government announced a significant reform agenda for the homelessness sector. In response the Toward Home Alliance was formed by some of the most experienced agencies working within the sector. The Toward Home Alliance brings together Aboriginal Community Services, Baptist Care SA, Lutheran Care, Mission Australia, Sonder, and The Salvation Army.

Toward Home Alliance in collaboration with the South Australian Housing Authority (SAHA) has identified a need for transformational change in the way services support people affected by homelessness. The Toward Home Alliance strategy focuses on shifting homelessness services from crisis management to early intervention and prevention. We recognise that every position within the Toward Home Alliance has a vital role to play in reducing homelessness

And this is where you come in!

We are looking for Access Workers and Divert Case Managers who will work across the alliance partners via outreach and fixed locations through the use of accessible technology.

You will have a high level of interpersonal skills in dealing with people from diverse backgrounds. Knowledge of the homelessness sector and the challenges faced by people who are experiencing homelessness is critical for this role. It is hands-on, diverse and dynamic, working on a rotating roster between various locations in Adelaide where each day will be different.

Access Workers

In this role, you will be the first point of contact for new and existing clients into homelessness support services. You will be trained to the VI SPDAT screening tool to assess clients presenting needs and commence the development of case plans and referral pathways.

Divert Case Managers

In this role, you will be responsible for supporting those who are ‘first time’ in the homelessness system, including those who are about to become homeless or returning to the homelessness system after a period of 12 months or more.

The Divert Case Managers will have advance case management experience and able to address the immediate housing crisis, assist to secure emergency housing and provide crisis support through client-centred case plan development to those who are referred by Access Workers.

You will liaise with Alliance partners for those clients who require access to allied health supports and identify long term housing through relentless advocacy and practice support to ensure accommodation is sustainable and supportive.

In addition for both positions, you:

• Have a Tertiary Level Qualification in Community Services, Social Work, Psychology or similar field (this will be highly regarded)
• Hold a current Working With Children Check and Safe Environments for Children & Young People Certificate (or obtain)
• Hold a current South Australian Driver’s Licence
• Possess a registered roadworthy vehicle available for work use (employees reimbursed for work travel)
• Able to obtain a National Police Check
• Fully vaccinated against COVID19 (or willing)

To apply, please use the application form below.

As part of your application, please provide a cover letter noting the position you are interested in and that evidences your leadership or case manager experience in the Homelessness sector or similar and success in driving complex change.

LC Level 4

Multiple positions available.

These positions will work from Lutheran Care and various Alliance offices in the Adelaide City and Southern Adelaide region.

Applications will remain open and your information retained for 6 months or until positions filled.

Enquiries to Toward Home Recruitment at towardhomerecruitment@lutherancare.org.au  or 08 8326 4688.